Printing @ New Paltz

single_printer_icon_gradientThe Academic Computing Department handles printing in most campus labs and all dorm buildings and we support both wired and wireless printing.  Our campus supports the “bring your own device” approach to computing and we have worked to provide the best possible services for users across most standard platforms.  To learn more about printing on campus, explore the areas below.

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Printing Options
You have a number of options for printing at SUNY New Paltz.  Not only can you print from any of the PC’s or iMacs in our labs, but you can also print wirelessly with any of the printers in these labs when you use your laptop (Windows, Apple, or Linux), iOS device, or Android device.  To find out more about campus printing or to download PaperCut to your personal device, click on one or more of the following links:

Printing FAQs
Read through the FAQ’s below for answers to common questions about printing on campus.

Academic Building Printing Options

Select an Academic Building printer…
Description / LocationPrinter Link (highlight and copy)
CSB 118 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/CSB118-CLJ-5550
CSB 118 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/CSB118-LJ-9050
CSB 145 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB145-LJ-602
CSB 21 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB21-LJ-4350
CSB 24 (HP LJ 603)http://print.newpaltz.edu:631/printers/CSB24-LJ-603
CSB 29 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB29-LJ-4350
CSB 312 (HP LJ 4200)http://print.newpaltz.edu:631/printers/CSB312-LJ-4200
CSB 321 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB321-LJ-602
CT 126 (HP LJ M602)http://print.newpaltz.edu:631/printers/CT126-LJ-602
FAB 303 (HP LJ 4350)http://print.newpaltz.edu:631/printers/FAB303-LJ-4350
HDH Computer Lab (HP LJ9050)http://print.newpaltz.edu:631/printers/HDH-LJ-9050
Honors (HP CLJ M551)http://print.newpaltz.edu:631/printers/HONORS-CLJ-M551
HUM 103 / Student Help Desk (HP LJ M603; B&W)http://print.newpaltz.edu:631/printers/HUM103-LJ-M603
HUM 103 / Student Help Desk (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/HUM103-CLJ-5550
HUM 105B (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM105B-LJ-9050
HUM 107 (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM107-LJ-9050
HUM 1B (HP LJ 4000)http://print.newpaltz.edu:631/printers/HUM1B-LJ-4000
HUM 24 (HP LJ 4250)http://print.newpaltz.edu:631/printers/HUM24-LJ-4250
HUM 301 (HP LJ M602)http://print.newpaltz.edu:631/printers/HUM301-LJ-602
HUM 307 (HP LJ 4350)http://print.newpaltz.edu:631/printers/HUM307-LJ-4350
HUM 310 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/HUM310-CLJ-5550
HUM 4 (HP LJ 4200)http://print.newpaltz.edu:631/printers/HUM4-LJ-4200
LC 110 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC110-LJ-4515
LC 112 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC112-LJ-4515
LC Lobby (HP LJ9050)http://print.newpaltz.edu:631/printers/LCLOBBY-LJ-9050
Library: Printer 1 by Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ1-M806
Library: Printer 2 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ2-M806
Library: Printer 3 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ3-M806
Library: Late Night Printer | STL-M05http://print.newpaltz.edu:631/printers/LIBLNR-LJ-M605
OMB 131 (HP LJ4515)http://print.newpaltz.edu:631/printers/OMB131-LJ-4515
OMB 215 (HP LJ4350)http://print.newpaltz.edu:631/printers/OMB215-LJ-4350
OMB 215 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/OMB215-CLJ-5550
OMB B102 (HP CLJ 500)http://print.newpaltz.edu:631/printers/OMBB102-CLJ-500
OMB B102 (HP LJ 4350)http://print.newpaltz.edu:631/printers/OMBB102-LJ-4350
OMB B106 (HP LJ 4250)http://print.newpaltz.edu:631/printers/OMBB106-LJ-4250
REH 107 (HP LJ 4350)http://print.newpaltz.edu:631/printers/REH107-LJ-4350
SAB 116 (HP LJ 4200)http://print.newpaltz.edu:631/printers/SAB116-LJ-4200
SAB 210 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550
SAB 210 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/SAB210-LJ-9050
SAB 212 (HP CLJ 5550)http://print.newpaltz.edu:631/printers/SAB212-CLJ-5550
SAB 212 (HP LJ M602)http://print.newpaltz.edu:631/printers/SAB212-LJ-602
SH 158 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH158-LJ-M606
SH 259 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH259-LJ-M606
SH 271 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH271-LJ-M606
South Classroom BuildingPrinter Coming Soon
STL 18 (HP LJ 4015)http://print.newpaltz.edu:631/printers/STL18-LJ-4015
SUB Atrium Lower Level (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB-LJ-9050
SUB 100 Commuter Lounge (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB100CL-LJ-9050
SUB 316 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB316-LJ-4014
SUB 326 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB326-LJ-4014
College Terrace Study Room (HP LJ4515)http://print.newpaltz.edu:631/printers/TERRACELIB-LJ-4515
VH 113 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH113-LJ-4515
VH Room 115 (HP LJ4515)http://print.newpaltz.edu:631/printers/VH115-LJ-4515
VH 221 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH221-LJ-4515

Apple OSX: Install a Wireless Printer Now...

Apple: Installing a Wireless Printer

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1.  Click on the Apple icon and then select “System Preferences.”

osx_print_12.  Select “Print & Scan.”

osx_print_23.  Click on the “Plus” (+) sign. 

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4.  Select the printer you would like to add and then click “Add.”  Please note: if a location has two options it means the lab has both black & white and color printing.  For black & white printing, select the printer with “LJ” in its name; for color printing, select the printer with “CLJ” in its name.

osx_print_45.  The printer has now been added and can be selected during the printing process.   

Apple Printer Installation

Apple Printer Installation
  1. Download and Install latest Apple/HP Driver package
  2. Download and Install Paper Cut Client (requires NPCUID sign in to download)
    • Locate and mount PaperCut1.12.dmg
    • Install “PaperCutClient” package
    • Sign into PaperCut using your NPCUID
  1. Select and Install Printer from list below.
    • If Novell’s iPrint client is not installed you will be propmted to download and install
    • Restart Browser to finish the iPrint Client installation
    • Reselect the desired printer to install drivers
  1. Print job.
  2. Provide NPCUID and Password to Paper Cut Authentication
  3. Release job from queue at http://acsprint.newpaltz.edu:9191
  4. Collect job from printer

Blackboard

Do I need any additional applications or programs to use BlackBoard?

Yes.  Some of the online materials in Blackboard require a CURRENT version of Java; if you don’t already have Java, click the link to download Java now.  One specific Blackboard program that requires Java is Collaborate; check your version of Java here to ensure that you will be able to participate in Collaborate sessions.  In addition, you may need RealPlayer or other audio/video players to watch content provided by your instructor.  Links for all recommended downloads can be found at the Academic Computing download page.

How do I allow sites to get past my pop-up blocker settings?

Please see the Settings for Pop-up Blockers page for more information about this topic.

How do I log in to Blackboard?

Blackboard is web based.  The preferred browser for all operating systems (Windows and Mac) is Mozilla Firefox.  As long as you have access to the web and are using Mozilla Firefox, Safari, Chrome, or Internet Explorer (6.x or newer) you should be able to use Blackboard from any location (Mac users: Mozilla Firefox works perfectly on your computer; Safari works, but is not recommended).

To access BlackBoard, connect to your internet service provider and launch your browser (if it does not start automatically).  Point your browser to: http://blackboard.newpaltz.edu.

At the Blackboard Portal page, you must enter your username (NPCUID (BannerID)) and password.

bb_login_screenClick “Login” to proceed.

How do I participate in a blog?

Accessing a Blog

When beginning a course, some instructors will place a specific “Blog” button or link on the main course menu; if so, simply click this button or link to access the blog area.  If your instructor has not created a specific menu button or link, click on the “Tools” button or link and then browse for and click on “Blogs” to enter the blog area.

Blog Formats

There are two blog formats: individual blogs and course blogs.  Individual blogs are grouped according to each individual student and course blogs are all presented on one main page.  Some instructors will not require students to initiate their own blogs, but will instead set up blog topics that students will comment on and/or discuss.

Participating with Blogs

If your instructor wants students to initiate blog entries: your instructor will have created the blog area as either a course blog or an individual blog and your blog posts will be categorized accordingly.  To begin posting look for the “Create Blog Entry” button near the top of the page to begin posting (see image below).

On the screen that opens you will be able to type your post in the text editor box and/or attach documents (if your instructor has enabled this option).  When your post is complete, click submit.

You will also have the ability to comment on blog entries posted by your classmates and/or your instructor.  To comment, click on the “comment” button (see image below) and type your comment in the text editor box that opens.  All comments will appear ‘in line,’ as opposed to threaded, so if you are commenting on a previous comment, be sure to indicate who you are responding to or specify the topic on which you are commenting.

blogsHelpful Blog Posting Hint

If your response is lengthy, it is a good practice to type your post in a word processing program first and to then cut and paste the response into Blackboard.  Since Blackboard does not have autosave features, any disruption while typing a response will result in your reply being irrecoverably lost.

How do I participate on a discussion board?

Accessing a Discussion Board

When beginning a course, some instructors will place a specific “Discussion Board” button or link on the main course menu; if so, simply click this button to access the discussion board area.  If your instructor has not created a specific menu button, click on the “Tools” button or link and then browse for and click on “Discussion Board” to enter the discussion board area.

Participating on a Discussion Board

If your instructor is using discussion boards, he or she will have already created a forum for discussion; most instructors choose to create a new forum for each individual discussion, week, or module (depending on course format), so be sure you are posting in the correct area.

When creating the forum, instructors must indicate whether or not students are allowed to create new forum “threads” – if your instructor allows students to create new threads you can begin posting as soon as a forum is made available (check specific syllabi or course rubrics for discussion requirements); if your instructor does not allow students to create new threads, you must wait until he or she has posted the first thread to be able to participate.  In either type of discussion board, you will have the option of responding directly to anyone else within the course who has posted to the discussion by continuing their “thread.”

Helpful Discussion Board Hint

If your response is lengthy, it is a good practice to type your post in a word processing program first and to then cut and paste the response into BlackBoard.  Since BlackBoard does not have autosave features, any disruption while typing a response will result in your reply being irrecoverably lost.

How do I send an attachment in the discussion?

Some (but not all) faculty will allow attachments to be incorporated into a discussion. If your discussion permits attachments, you will see an areas called “Attachments” below the main text editor box (see image below).

attachment_screen

Click on the “Browse My Computer” button, locate the file on your drive, and click to open.  When the file is opened, you’ll see it appear in the attachment section along with a box in which you can rename the file (see image below).  Some faculty are very specific about what a file should be named, so be sure to follow the instructions of your instructor.

attachment_screen_2 This is a good technique to learn as it is the same technique that you will use if an instructor asks you to digitally submit an assignment.  This may be done as a Turnitin assignment (the Turnitin program checks your work for plagiarism) or as a regular digital assignment submission.  Click for more information about submitting assignments.

How do I submit an assignment?

To Submit an Assignment

Your instructor must first create either a regular Assignment or a Turnitin Assignment in Blackboard.  Though it is possible to cut and paste your work into either type of Assignment, most instructors will expect you to attach your work as a Word file (.doc), PDF (.pdf), or Rich Text File (.rtf) (see the “Best Practices for Submitting a Digital File” FAQ, for more about how to save your document).

Submitting a Regular Assignment

After you click on the assignment link, you’ll see a screen like this:

assignment_submissionClick “Browse My Computer” to find and select your file.  When your file has been selected, it will look like this:

assignment_submission_2You then have the options of changing the “Link Title” and/or adding a comment for your instructor.  When you are ready, click “Submit.”

Submitting a Turnitin Assignment

After you click on the Turnitin assignment link, you’ll see a screen like this:

turnitin_submission Click the “Submit” button; this will bring you to the submission page:

turnitin_submission_2On the submission page you will:

  1. Give your submission a title.
  2. Browse for your file by clicking on “Choose File.”
  3. Upload your file once it is selected by choosing “Upload”

After you have clicked “Upload,” you will have the chance to review your submission one more time before clicking “Submit.”  After you click “Submit,” you will see a message that says, “Your Submission Was Successful” and you will receive a ‘receipt’ from Turnitin showing the first page of your document.

How do I take a quiz online?

Some (but not all) faculty ask students to take quizzes online and there are a number of options available to faculty to shape the format of the quiz.  When you enter a quiz area, you will be informed of the various options your instructor has chosen and given the option to either “begin” or, if you are not ready to begin at that moment, you can “cancel” without ‘activating’ the quiz and can then return at a later time (depending on the due date of the quiz).  Here is an overview of some of the options you may encounter:

  1. Availability Options: some quizzes are used for review and may be taken multiple times.  Others may be timed and the clock will begin timing as soon as you open the quiz and will continue timing until you hit submit; this includes all time that elapses, even if you leave the quiz and come back to it at a later time (if that is an option).  If a quiz is timed, instructors have the option of setting the quiz to automatically submit after the specified time has elapsed or he or she may allow the quiz to continue after the specified time has elapsed, but your quiz will be marked late.  Further, some instructors may only allow quizzes to be taken once and may “force” completion, which means if you leave the quiz for any reason during the assessment, you will not be allowed back into the quiz.  Finally, some quizzes may require a password and you will not be able to access the quiz unless the correct password is entered.
  2. Display Options: instructors have the option of either displaying all quiz questions at once or of only displaying one question at a time.  If an instructor chooses this latter, one-at-a-time option, he or she can also determine whether or not you can go back to a previous question to change an answer.  If “back-tracking” is not allowed, each answer will be saved as you proceed and you will only be able to go on to new questions.
  3. Question Types:  Blackboard offers a wide variety of question types, so be sure to read each question carefully in order to understand the expectations of the quiz question.  Some common questions types are multiple choice, multiple answer, drop-down menu selections, fill-in-the-black, true/false, short answer ‘free response’, and essay questions.

Taking Your Quiz

  1. Click on the link for the quiz.
  2. As noted above, you will first be shown the quiz options and can either opt to proceed by clicking “begin” or to leave the quiz area by clicking “cancel.”
  3. After you click “begin” you will see either the entire quiz (if your instructor chose to display the whole assessment) or the first question (if your instructor chose to deploy one question at a time).
  4. As you proceed through the quiz, save frequently!  If you lose your internet connection or another type of technological glitch occurs, your instructor will only be able to see the progress you have saved.
  5. If your instructor has set a time limit you will be able to see your elapsed time in the “tray” at the bottom of your browser window.  Near the end of the assessment, Blackboard will generate the message: “Timed assessment: You have 5 minutes to complete this assessment.”  You will also receive a 1 minute warning.  When you see this, be sure to save again!
  6. If your instructor has selected “auto-submit,” your quiz will close as soon as all time elapses whether you have click “Submit” or not; if your instructor has not selected “auto-submit” you will be allowed to continue with the quiz, but it will be marked late and will need to be evaluated by your instructor before a grade will be generated.
  7. If “feedback” has been enabled, you will see your results immediately (unless you have exceeded the time limit; in this case, instructor evaluation is required before the grade is generated).  Some instructors only allow you to received your grade as feedback, but some will show some or all of the following: wrong answers, correct answers, and/or specific feedback or comments appropriate to either incorrect or correct answers.
What are the best practices for submitting digital assignments? (Or, how do I ensure my instructor will receive my file!)

Save Your Work in a Format Others Will be Able to Read

Recommended file types for submitting a digital file:

  1. MS Word (.doc): Although we do not ask that students purchase Microsoft Office, the .doc file type that is created when Word documents are saved is accessible by most faculty members.
  2. PDF (.pdf):  If you have a tool that lets you create PDFs, this is a pretty universal file type that can be opened by both Windows and Mac users.
  3. Rich Text Format (.rtf): This is a universal file type that most users will be able to access, but may not support all types of formatting.

Following Proper File Naming Procedures

Blackboard will not display files with names longer than thirty (30) characters.  Also, remember that Blackboard is a web environment and may not work well if you allow “blank spaces” in the file name.  Keeping this in mind, follow these guidelines for naming files:

  1. Make sure your file name doesn’t include blank spaces.
  2. If you need a separating character in your file name, replace the blank spaces with a dash ( – ) or an underscore ( _ ).  For example: john_smith-assignment_1
  3. Do not use “special characters” such as / * & ^ % $ # @ ! in your file name.
What is Blackboard?

Blackboard is course management software that is licensed by SUNY New Paltz.  Blackboard allows your professor or instructor to place course materials on the web in a password protected environment.  Blackboard is also portal to many different academic communities on campus (departments, academic groups, student associations, etc.).

Every course at New Paltz has a corresponding Blackboard site, but not all instructors choose to use this space.  Your instructor will let you know if you will be using any Blackboard features in conjunction with a specific course.

What should I do when I’m finished working with BlackBoard?

When finished with all tasks for any given session, be sure to log out by clicking on “Logout” at the top right-hand corner f the Blackboard page.  This is especially important if you are working in a computer lab; failing to log out could potentially give others access to your private course information.

What should I know about Blackboard’s web-conferencing program, Collaborate?

Accessing a Collaborate Session

Collaborate is a component of the Blackboard course management system.  To participate in a Collaborate session, your instructor will set up a session and tell you when the session will be available.  To log in to a Collaborate session, you MUST have a Java enabled web browser and Java must be up to date (check your version of Java here to make sure you are up to date).

The first time you participate in a session you may be asked to download a .jnlp file (get the Collaborate Java adapter).  Once the Java adapter is ready you will see a Blackboard Collaborate splash screen, some connecting messages, and you may be asked to accept the agreement to participate in the session.  You may be asked about your connection speed; pick the appropriate type of connection from the drop-down menu to continue.

When the session begins, the instructor has the ability to give audio and/or video permissions for up to six participants.  If you are given audio and/or video permission, click on the mic or video icon to begin speaking or showing video.  In many cases, the faculty member may be the only person using the mic; however, all participants have the option of typing questions and/or feedback into the “chat” area.

System Requirements for using Collaborate

  • Operating Systems:
    1. Windows XP (32 bit), Windows Vista (32 or 64 bit), or Windows 7 (32 or 64 bit); OR
    2. Mac OS X 10.5 (32 or 64 bit) or Mac OS X 10.7 (32 or 64 bit) Mac OS X 10.8; OR
    3. Linux Ubuntu 11.10 (64 bit)
  • 256 MB RAM
  • Up-to-date version of Java
  • 20 MB free disk space
  • 28.8 KBps Internet connection (broadband is highly recommended).
  • Soundcard with microphone and headphones (a headset with microphone/headphones is highly recommended).
  • Webcam (optional)
When my instructor sends an email to the class, what e-mail address will be used by Blackboard?

The campus supplies email to all students, faculty, and staff.  You are required to use your campus email for campus business and to check your campus account frequently for messages.  You cannot change the email address known to Blackboard, so all email messages sent through Blackboard will be delivered to your campus email address.  Most frequently students will receive their email through their Hawkmail account and faculty and staff will receive their email through their Zimbra account; there are exceptions to this rule, however, so make sure you know which address is on record as your official New Paltz account and check that account regularly.

  • Students: Hawkmail (point your browser to https://www.google.com/a/hawkmail.newpaltz.edu)
  • Faculty: Zimbra (point your browser to https://zmail.newpaltz.edu/)

For more information about your New Paltz email, please see the Email @ New Paltz page.

Where can I learn more about campus usernames and passwords?

Please see the “Getting Connected” page for more information about the New Paltz Computer User’s ID and setting or resetting your password.

Download Chrome for iOS

Download Chrome for iOS now…

For best printing results, any printing from the web should be done through the Chrome browser.  For this reason, it is best to download this (free) browser before beginning the printing process.  

1.  Click on the icon for the “App Store.”

chrome_1_edited

2.  Search for “Chrome for iPad/iPhone” (1) and then click “Free” (2) next to the Chrome search result.  Even though the app is free, you will probably be asked to enter your Apple ID for verification.

chrome_2_edited

3.  Click on the “Install App” button and wait for the app to download.

chrome_3_edited

4.  When the download is complete, you will be able to see the Chrome Browser icon on your desktop.  

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Download PaperCut Print Manager for Apple

PaperCut: Apple OSX

1. In your browser, click the following link to download the PaperCut Client.

2.  On the next screen, you will be required to enter your NPCUID username and password.

screenshot_1

3.  When asked, click “Open” to confirm the PaperCut installer.

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4.  Double-click to mount the “PaperCutInstaller.dmg” file; and then double-click the “PaperCutInstaller” when it appears.

screenshot_4

5.  Click on the “PCClient” package and drag it into Applications.

screenshot_5

6.  From the Applications menu, find and double-click on PCClient; then click “Open.”

screenshot_67.  Sign into PaperCut using your NPCUID

screenshot_7

8.  For later ease of use, “right-click” on the PaperCut icon that is now visible on your dock and select the “Keep in Dock” option.

screenshot_8

9.  Finally, remove the installer files and disk image by clicking on the Finder icon (1) and then clicking the “eject” symbol next to “PaperCut.”  When this is complete, you can click and drag the “PaperCutInstaller.dmg” file to the Trash.

screenshot_9

10.  The installation process is now fully complete!

Download PaperCut Print Manager for iOS

Download PaperCut for iOS now…

safari_logo_2Follow these instructions to download PaperCut to your iOS device (iPad or iPhone).  Please download only as instructed below – not from the App Store!   ( Click on any of the images below to enlarge.)

1.  Make sure you are using Safari as your web browser and then click here to download PaperCut

2.  A dialog box titled “Install Profile” will appear; click “Install.”

papercut_1_edited

3.  You will be asked to confirm this selection by then clicking “Install Now.”

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4.  When the installation is complete, you can click “Done.”

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5.  You will now see the PaperCut printing icon on your desktop.

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6.  Click on the icon for the app and enter your NPCUID username and password to log in to PaperCut.  (Note: if this is not your personal iOS device, remember to un-check the “Remember Me” option; otherwise, use this option to remain permanently signed on to PaperCut.)  

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7.  You should now see the authentication page, along with your current print quota balance; you are now ready to print!

papercut_6

 

Download PaperCut Print Manager for Linux

PaperCut: Linux

Follow these instructions to download PaperCut for Linux.  This download requires that you have an appropriate, up-to-date version of Java running on your device.  Click on any of the images to enlarge.

1. Download the PaperCut for Linux tar archive file.

download-tar_sized_2

2.  Decompress/extract the tar file.

extract_sized_2

3.  Go into “Terminal.”

4.  In “Terminal,” enter the following:

  • “sh ‘location where you decompressed your tar’ /pc-client-linux.sh &”
  • Note: do not omit the “&” from the above sh command or it will not release from the Terminal.

StartPapercut_sized

5. Exit “Terminal.”

Download PaperCut Print Manager for Windows

PaperCut: Windows

1. Download and install the PaperCut Client; your NPCUID is required to download the file.
2. Locate and install “PaperCutInstaller.exe”
3. Sign in to PaperCut using your NPCUID.

Download the HP Universal PostScript Driver

HP Universal PostScript Driver

A note about the HP Universal PostScript Driver:

It is not mandatory that you download the HP Universal PostScript Driver in order to print wirelessly, but it is highly recommended.  By downloading the Universal PostScript Driver now, you avoid the necessity of selecting a specific driver later in the printing process (if you were to select an incorrect driver it could cause your job to print with errors or not at all!).  If you do choose to download the HP Universal PostScript Driver, please follow the steps below (click on any of the images to enlarge):

1.  Click to go to the HP Driver Download page and then select your operating system from the list.  From the list of available drivers select the “HP Universal Print Driver for Windows PostScript.”

2.  Click on “Download” and then wait for the download to complete.

HP_universal_download_1

 3.  When the file has finished downloading, click on the .exe file (step 1) and then click “Run” (step 2).

HP_universal_run_exe_file_2

 4.  Next, click “Unzip” to extract all files.

HP_universal_unzip_file_3

 5.  If asked, click “Yes” to allow HP to make changes to your computer; then click “Yes” again to accept the license agreement.

HP_universal_accept-license_4

6.  From the “Installation Mode” dialog box, click “Dynamic Mode.”  Then, click “Next.”

HP_universal_select_dynamic_5

7.  When the installation process is complete, you will see the following screen; on this screen, click “Finish.”

HP_universal_finish_download_6

8.  The HP Universal PostScript Driver has now been installed; however, this process also installs a ‘print object’ in your device manager, which it is best to delete now to avoid confusion later.  To delete this unnecessary print object, click on your start button and then on “Devices and Printers.”HP_universal_open_devices_7_redo

9.  Right click on “HP Universal Printing PS” and then click “Remove Device.”

HP_universal_remove_device_8

 10.  If you’ve already installed PaperCut, you’re now ready to print!

general-faq

What’s a firewall and how will it affect me?

The firewall helps protect networked computers from intentional and unauthorized access.  A firewall sits at the junction point or gateway between two networks – in our case between ResNet and the Internet – and examines all traffic routed between the two networks to see if it meets certain criteria.  If these criteria are not met, data traffic will be stopped thereby providing our system with an added level of security; please note, however, this may prohibit some types of internet use (click on the link above for additional information).

How to Prepare your Devices

Preparing to Print with an Android Device

Follow these steps to make sure your devices are ready to print:

Prepare your Laptop

Please Note: the two following steps are only necessary if you are printing with your Android device through a personal laptop; if you are printing with your Android device through a campus lab PC or iMac these steps are not applicable.

1.  You should make sure you have the appropriate Papercut print quota software installed on your personal laptop; if not, please select your platform below to see download instructions (click on any of the images to enlarge):

  • Download PaperCut Print Manager for Windows

    PaperCut: Windows

    1. Download and install the PaperCut Client; your NPCUID is required to download the file.
    2. Locate and install “PaperCutInstaller.exe”
    3. Sign in to PaperCut using your NPCUID.

  • Download PaperCut Print Manager for Apple

    PaperCut: Apple OSX

    1. In your browser, click the following link to download the PaperCut Client.

    2.  On the next screen, you will be required to enter your NPCUID username and password.

    screenshot_1

    3.  When asked, click “Open” to confirm the PaperCut installer.

    screenshot_2

    4.  Double-click to mount the “PaperCutInstaller.dmg” file; and then double-click the “PaperCutInstaller” when it appears.

    screenshot_4

    5.  Click on the “PCClient” package and drag it into Applications.

    screenshot_5

    6.  From the Applications menu, find and double-click on PCClient; then click “Open.”

    screenshot_67.  Sign into PaperCut using your NPCUID

    screenshot_7

    8.  For later ease of use, “right-click” on the PaperCut icon that is now visible on your dock and select the “Keep in Dock” option.

    screenshot_8

    9.  Finally, remove the installer files and disk image by clicking on the Finder icon (1) and then clicking the “eject” symbol next to “PaperCut.”  When this is complete, you can click and drag the “PaperCutInstaller.dmg” file to the Trash.

    screenshot_9

    10.  The installation process is now fully complete!

  • Download PaperCut Print Manager for Linux

    PaperCut: Linux

    Follow these instructions to download PaperCut for Linux.  This download requires that you have an appropriate, up-to-date version of Java running on your device.  Click on any of the images to enlarge.

    1. Download the PaperCut for Linux tar archive file.

    download-tar_sized_2

    2.  Decompress/extract the tar file.

    extract_sized_2

    3.  Go into “Terminal.”

    4.  In “Terminal,” enter the following:

    • “sh ‘location where you decompressed your tar’ /pc-client-linux.sh &”
    • Note: do not omit the “&” from the above sh command or it will not release from the Terminal.

    StartPapercut_sized

    5. Exit “Terminal.”

2.  If this is your first time printing wirelessly from your laptop or your first time printing to a particular printer, you will need to install the printer you want to use on your computer.  Open the dropdown menu below that corresponds with the platform you are using and follow the instructions to install a printer (click on any of the images to enlarge).

  • Microsoft Windows: Install a Wireless Printer Now...

    Windows: Installing a Wireless Printer

    good_to_know_message_4

    1.  Find the printer you would like to use from one of the two drop-down menus below.  Highlight and copy the “Printer Link” for the desired printer. (ex. http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550)

    Academic Building Printing Options

    Select an Academic Building printer…
    Description / LocationPrinter Link (highlight and copy)
    CSB 118 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/CSB118-CLJ-5550
    CSB 118 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/CSB118-LJ-9050
    CSB 145 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB145-LJ-602
    CSB 21 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB21-LJ-4350
    CSB 24 (HP LJ 603)http://print.newpaltz.edu:631/printers/CSB24-LJ-603
    CSB 29 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB29-LJ-4350
    CSB 312 (HP LJ 4200)http://print.newpaltz.edu:631/printers/CSB312-LJ-4200
    CSB 321 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB321-LJ-602
    CT 126 (HP LJ M602)http://print.newpaltz.edu:631/printers/CT126-LJ-602
    FAB 303 (HP LJ 4350)http://print.newpaltz.edu:631/printers/FAB303-LJ-4350
    HDH Computer Lab (HP LJ9050)http://print.newpaltz.edu:631/printers/HDH-LJ-9050
    Honors (HP CLJ M551)http://print.newpaltz.edu:631/printers/HONORS-CLJ-M551
    HUM 103 / Student Help Desk (HP LJ M603; B&W)http://print.newpaltz.edu:631/printers/HUM103-LJ-M603
    HUM 103 / Student Help Desk (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/HUM103-CLJ-5550
    HUM 105B (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM105B-LJ-9050
    HUM 107 (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM107-LJ-9050
    HUM 1B (HP LJ 4000)http://print.newpaltz.edu:631/printers/HUM1B-LJ-4000
    HUM 24 (HP LJ 4250)http://print.newpaltz.edu:631/printers/HUM24-LJ-4250
    HUM 301 (HP LJ M602)http://print.newpaltz.edu:631/printers/HUM301-LJ-602
    HUM 307 (HP LJ 4350)http://print.newpaltz.edu:631/printers/HUM307-LJ-4350
    HUM 310 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/HUM310-CLJ-5550
    HUM 4 (HP LJ 4200)http://print.newpaltz.edu:631/printers/HUM4-LJ-4200
    LC 110 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC110-LJ-4515
    LC 112 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC112-LJ-4515
    LC Lobby (HP LJ9050)http://print.newpaltz.edu:631/printers/LCLOBBY-LJ-9050
    Library: Printer 1 by Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ1-M806
    Library: Printer 2 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ2-M806
    Library: Printer 3 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ3-M806
    Library: Late Night Printer | STL-M05http://print.newpaltz.edu:631/printers/LIBLNR-LJ-M605
    OMB 131 (HP LJ4515)http://print.newpaltz.edu:631/printers/OMB131-LJ-4515
    OMB 215 (HP LJ4350)http://print.newpaltz.edu:631/printers/OMB215-LJ-4350
    OMB 215 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/OMB215-CLJ-5550
    OMB B102 (HP CLJ 500)http://print.newpaltz.edu:631/printers/OMBB102-CLJ-500
    OMB B102 (HP LJ 4350)http://print.newpaltz.edu:631/printers/OMBB102-LJ-4350
    OMB B106 (HP LJ 4250)http://print.newpaltz.edu:631/printers/OMBB106-LJ-4250
    REH 107 (HP LJ 4350)http://print.newpaltz.edu:631/printers/REH107-LJ-4350
    SAB 116 (HP LJ 4200)http://print.newpaltz.edu:631/printers/SAB116-LJ-4200
    SAB 210 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550
    SAB 210 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/SAB210-LJ-9050
    SAB 212 (HP CLJ 5550)http://print.newpaltz.edu:631/printers/SAB212-CLJ-5550
    SAB 212 (HP LJ M602)http://print.newpaltz.edu:631/printers/SAB212-LJ-602
    SH 158 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH158-LJ-M606
    SH 259 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH259-LJ-M606
    SH 271 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH271-LJ-M606
    South Classroom BuildingPrinter Coming Soon
    STL 18 (HP LJ 4015)http://print.newpaltz.edu:631/printers/STL18-LJ-4015
    SUB Atrium Lower Level (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB-LJ-9050
    SUB 100 Commuter Lounge (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB100CL-LJ-9050
    SUB 316 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB316-LJ-4014
    SUB 326 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB326-LJ-4014
    College Terrace Study Room (HP LJ4515)http://print.newpaltz.edu:631/printers/TERRACELIB-LJ-4515
    VH 113 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH113-LJ-4515
    VH Room 115 (HP LJ4515)http://print.newpaltz.edu:631/printers/VH115-LJ-4515
    VH 221 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH221-LJ-4515

    Residence Hall Printing Options

    Select a Residence Hall printer…
    Description / LocationPrinter Link (Highlight and Copy)
    Bevier Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BEV-LJ-602
    Bliss Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BLI-LJ-602
    Bouton Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BOU-LJ-602
    Capen Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CAP-LJ-602
    College Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CH-LJ-602
    Crispell Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CRI-LJ-602
    Deyo Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DEY-LJ-602
    DuBois Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DUB-LJ-602
    Esopus Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/ESO-LJ-602
    Gage Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/GAG-LJ-602
    LeFevre Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEF-LJ-602
    Lenape Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEN-LJ-602
    Ridgeview Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/RVH-LJ-602
    Scudder Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SCU-LJ-602
    Shango Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SHA-LJ-602

    2.  Open the Windows “Start Menu” and click on “Devices and Printers.”

    HP_universal_open_devices_7_redo

     3.  Click on “Add a Printer.”

    ms_add_new

    4.  Click on “Add a Network, Wireless, or Bluetooth Printer.”

    select_network_printer

    5.  Your computer will begin searching for printers; click “Stop” and then click on “The printer that I want isn’t listed.”

    stop_selection

    6.  In the “Add Printer” dialog box, paste the printer link you copied in Step 1; then, click “Next.”

    enter_printer_link_2

    7.  From the “Add Printer Wizard” dialog box, select HP as the manufacturer (unless otherwise noted).  Then, if you installed the HP Universal PostScript Driver, select that from the list of printers (“HP Universal Printing PS;” it should be at the end of the list); if you did not install the Universal Driver, you will need to check the series number of the printer you selected and find the printer model that most closely matches that number.  When you have made both selections, click “Ok.”

    select_driver

    8.  When the printer has been successfully installed, you will receive a success message; click “Finish” to exit the installation area.

    installation_complete

    9.  Now you can print your document as you normally would; make sure to select the printer that you just installed!

  • Apple OSX: Install a Wireless Printer Now...

    Apple: Installing a Wireless Printer

    good_to_know_message_4

    1.  Click on the Apple icon and then select “System Preferences.”

    osx_print_12.  Select “Print & Scan.”

    osx_print_23.  Click on the “Plus” (+) sign. 

    osx_print_3

    4.  Select the printer you would like to add and then click “Add.”  Please note: if a location has two options it means the lab has both black & white and color printing.  For black & white printing, select the printer with “LJ” in its name; for color printing, select the printer with “CLJ” in its name.

    osx_print_45.  The printer has now been added and can be selected during the printing process.   

  • Linux: Install a Wireless Printer Now...

    Linux: Installing a Wireless Printer

    good_to_know_message_41.  In system settings, double-click on “Printers;” then click “Add.”

    AddPrinter_sized

    2.  Find the printer you would like to use from one of the two drop-down menus below; highlight and copy the “Printer Link” for the desired printer (ex. http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550).  During this step, please note the printer make and model.

    • Academic Building Printing Options

      Select an Academic Building printer…
      Description / LocationPrinter Link (highlight and copy)
      CSB 118 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/CSB118-CLJ-5550
      CSB 118 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/CSB118-LJ-9050
      CSB 145 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB145-LJ-602
      CSB 21 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB21-LJ-4350
      CSB 24 (HP LJ 603)http://print.newpaltz.edu:631/printers/CSB24-LJ-603
      CSB 29 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB29-LJ-4350
      CSB 312 (HP LJ 4200)http://print.newpaltz.edu:631/printers/CSB312-LJ-4200
      CSB 321 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB321-LJ-602
      CT 126 (HP LJ M602)http://print.newpaltz.edu:631/printers/CT126-LJ-602
      FAB 303 (HP LJ 4350)http://print.newpaltz.edu:631/printers/FAB303-LJ-4350
      HDH Computer Lab (HP LJ9050)http://print.newpaltz.edu:631/printers/HDH-LJ-9050
      Honors (HP CLJ M551)http://print.newpaltz.edu:631/printers/HONORS-CLJ-M551
      HUM 103 / Student Help Desk (HP LJ M603; B&W)http://print.newpaltz.edu:631/printers/HUM103-LJ-M603
      HUM 103 / Student Help Desk (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/HUM103-CLJ-5550
      HUM 105B (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM105B-LJ-9050
      HUM 107 (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM107-LJ-9050
      HUM 1B (HP LJ 4000)http://print.newpaltz.edu:631/printers/HUM1B-LJ-4000
      HUM 24 (HP LJ 4250)http://print.newpaltz.edu:631/printers/HUM24-LJ-4250
      HUM 301 (HP LJ M602)http://print.newpaltz.edu:631/printers/HUM301-LJ-602
      HUM 307 (HP LJ 4350)http://print.newpaltz.edu:631/printers/HUM307-LJ-4350
      HUM 310 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/HUM310-CLJ-5550
      HUM 4 (HP LJ 4200)http://print.newpaltz.edu:631/printers/HUM4-LJ-4200
      LC 110 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC110-LJ-4515
      LC 112 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC112-LJ-4515
      LC Lobby (HP LJ9050)http://print.newpaltz.edu:631/printers/LCLOBBY-LJ-9050
      Library: Printer 1 by Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ1-M806
      Library: Printer 2 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ2-M806
      Library: Printer 3 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ3-M806
      Library: Late Night Printer | STL-M05http://print.newpaltz.edu:631/printers/LIBLNR-LJ-M605
      OMB 131 (HP LJ4515)http://print.newpaltz.edu:631/printers/OMB131-LJ-4515
      OMB 215 (HP LJ4350)http://print.newpaltz.edu:631/printers/OMB215-LJ-4350
      OMB 215 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/OMB215-CLJ-5550
      OMB B102 (HP CLJ 500)http://print.newpaltz.edu:631/printers/OMBB102-CLJ-500
      OMB B102 (HP LJ 4350)http://print.newpaltz.edu:631/printers/OMBB102-LJ-4350
      OMB B106 (HP LJ 4250)http://print.newpaltz.edu:631/printers/OMBB106-LJ-4250
      REH 107 (HP LJ 4350)http://print.newpaltz.edu:631/printers/REH107-LJ-4350
      SAB 116 (HP LJ 4200)http://print.newpaltz.edu:631/printers/SAB116-LJ-4200
      SAB 210 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550
      SAB 210 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/SAB210-LJ-9050
      SAB 212 (HP CLJ 5550)http://print.newpaltz.edu:631/printers/SAB212-CLJ-5550
      SAB 212 (HP LJ M602)http://print.newpaltz.edu:631/printers/SAB212-LJ-602
      SH 158 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH158-LJ-M606
      SH 259 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH259-LJ-M606
      SH 271 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH271-LJ-M606
      South Classroom BuildingPrinter Coming Soon
      STL 18 (HP LJ 4015)http://print.newpaltz.edu:631/printers/STL18-LJ-4015
      SUB Atrium Lower Level (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB-LJ-9050
      SUB 100 Commuter Lounge (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB100CL-LJ-9050
      SUB 316 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB316-LJ-4014
      SUB 326 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB326-LJ-4014
      College Terrace Study Room (HP LJ4515)http://print.newpaltz.edu:631/printers/TERRACELIB-LJ-4515
      VH 113 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH113-LJ-4515
      VH Room 115 (HP LJ4515)http://print.newpaltz.edu:631/printers/VH115-LJ-4515
      VH 221 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH221-LJ-4515
    • Residence Hall Printing Options

      Select a Residence Hall printer…
      Description / LocationPrinter Link (Highlight and Copy)
      Bevier Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BEV-LJ-602
      Bliss Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BLI-LJ-602
      Bouton Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BOU-LJ-602
      Capen Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CAP-LJ-602
      College Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CH-LJ-602
      Crispell Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CRI-LJ-602
      Deyo Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DEY-LJ-602
      DuBois Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DUB-LJ-602
      Esopus Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/ESO-LJ-602
      Gage Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/GAG-LJ-602
      LeFevre Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEF-LJ-602
      Lenape Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEN-LJ-602
      Ridgeview Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/RVH-LJ-602
      Scudder Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SCU-LJ-602
      Shango Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SHA-LJ-602

    3.  Paste the printer address in “Enter Device URI;” then click “Forward.”

    PasteURI_combined_2

    4.  Search for the “Make” and “Model” of the printer you noted before (all printers are HP unless otherwise noted) and then select the “Driver;” finally, click “Forward.”

    make_model_combined_2

    5.  Select any applicable options; then click “Forward.”

    DriverOptions-sized

    6.  When the correct printer and driver has been selected, click “Apply.”

    PrinterInformation_sized

    7.  You are now ready to print!

Prepare your Phone or Tablet

Before you get started you should make sure you have the following free apps installed on your phone or tablet.  To download, do a search for each of these apps in the “Play Store” and install Google Chrome and Cloud Print on your Android Device.  We also strongly recommend installing Google Drive.

  • Google Chrome (required)
  • Cloud Print (required)
  • Google Drive (strongly recommended)

Learn more about connecting to the network...

Where can I learn more about campus usernames and passwords?

Please see the “Getting Connected” page for more information about the New Paltz Computer User’s ID and setting or resetting your password.

Are there any rules for network use that I should know about?

Yes!  As with all things in life there are rules that students must agree to in order to use the campus network.  See the Acceptable Use and Privacy Policy, the Network User’s Agreement, and the SUNY New Paltz DMCA Policy for more information.  Also, keep in mind that all local, state, and federal laws apply to the use of the campus network by all members of the campus community.

Can I get an ethernet cable or ethernet network adapter from the college?

Ethernet cables are available for loan from the Academic Computer Help Desk in Humanities (HUM) 103.  You may keep any loaned cables as long as you are living in a residence hall; if you move off-campus, leave the university, or graduate, you must return all cables or you will be billed for their full value.

 

Do you have a policy about up-to-date virus protection?

Yes, you must have it and it MUST have current virus definitions.  If you prevent others from connecting, you will lose your own connection. Click the link to download Symantec Anti-virus for FREE!

How do I connect my game console or media player to the network?

Resident students who wish to connect a game console or other media player to the network must complete a registration process for each applicable device; click here to learn more about the registration process and how to connect your device after your registration is complete.

I am having issues with the wireless connection in my residence hall room; what can I do?

If you feel the wireless connection in your residence hall room is not working properly and you have already followed appropriate troubleshooting procedures to test your wireless devices, you can submit a ticket with the NP Support ticketing system.  Following the request, personnel will evaluate the connection and take appropriate steps to address any confirmed issues.

I want a wired connection in my room. Do I need any special equipment?

Yes, you must have an ethernet card installed; if your computer does not already have an ethernet card, you can buy one online for about $10 – $30.  If your computer does not support an onboard ethernet port, you may be able to purchase an adapter that will allow you to utilize the wired network connection.  Additionally, you must also have an ethernet cable; if you do not have an ethernet cable, you can borrow one from the Academic Computer Help Desk.  Click here to learn more about borrowing equipment from the help desk.

I’m an international student; how can I log on to the campus network?

International students are given guest accounts upon their arrival to campus, so they can immediately use their own wireless devices or the campus computer labs.  If you are an international student and don’t know the guest user name and password, please contact your international student adviser.

After registration, you will be given an official New Paltz username and password, which will give you full access to all the services you will need on campus; once you have your official New Paltz username and password, you should immediately stop using the guest account.

If I’m in a three or four person room, can my roommates and I all have a wired connection?

Yes. When there are more than two people in the same room who want to use a wired connection, you must contact the Academic Computer Help Desk to request a mini-switch for the room.  The mini-switch may be retained (on loan), as long as there are at least three people in the room.

What type of network connections are available at SUNY New Paltz?

SUNY New Paltz supports both wired and wireless networks.  The wireless network, “NP Hawks WPA,” is available across the campus for all members of the campus community with appropriate login credentials and students living in residence halls have the option of connecting to the network wirelessly or with a wired connection.  Please note: resident students who wish to connect a game console or other media player to the network must complete a registration process for each applicable device; click here to learn more about the registration process.

Learn more about our department...

For students who want to bring a computer to school, what software is necessary?

We do not require that students possess any software programs (or even a computer).  Most software programs are prohibitively expensive.  Any software programs that are required for classes are installed in computer labs that are accessible to students. The open labs are running a variety of software applications on current operating systems and student will have access to additional software via Terminal Services and VDI (Virtual Desktop Infrastructure).  For students who do want to purchase software, however, check out our Hardware and Software Discount page for links to online retailers who offer educational pricing or savings.

What is Academic Computing and what do we do?

The Academic Computing department provides:

  • Hardware and software support for all academic computing environments including computer labs, instructor stations, servers, network infrastructure, etc.
  • Walk-in or phone support for software issues and virus removal through the Academic Computing Help Desk (Humanities, Room 103; 845-257-3597).
  • Instructional support to faculty and students.
  • This frequently updated website, which includes multiple FAQ pages, computer lab information, walk-throughs, informational pages, and video training.

The main office for the professional staff of Academic Computing is located in the van den Berg Learning Center Annex, Room 155.  Academic Computing is a part of Computer Services.

What services are offered by the Academic Computer Help Desk?

The Academic Computer Help Desk staff will help students learn how to install their own hardware or software; they will not, however, install either hardware or software for a student.  Additionally, they are not authorized to repair hardware, but they can help students with hard drive issues such as removing, replacing, backing-up, or restoring data.

What’s a firewall and how will it affect me?

The firewall helps protect networked computers from intentional and unauthorized access.  A firewall sits at the junction point or gateway between two networks – in our case between ResNet and the Internet – and examines all traffic routed between the two networks to see if it meets certain criteria.  If these criteria are not met, data traffic will be stopped thereby providing our system with an added level of security; please note, however, this may prohibit some types of internet use (click on the link above for additional information).

Where are the computer labs and what hours are they open?

Click to see a listing of all campus computer labs or click on this map for a more detailed view.  Labs hours vary, so please check this calendar for the specific hours of the lab you wish to use.

Where can a student go to get help?

The Academic Computer Help Desk provides phone, walk-in, and e-mail support to students and is staffed seven days a week during the academic calendar year.  The Help Desk is located in Humanities (HUM) 103 and can be reached by phone at 845-257-3597 (x3597) or by e-mail at helpdesk@newpaltz.edu.

The NP Support Website is also available 24 hours a day, seven days a week for self-help via a searchable knowledge base or to submit a help request ticket.

The primary office for Academic Computing is Room 155 in the van den Berg Hall (VH) Annex; professional staff may be available by appointment.

 

Learn more about our services and policies...

How do members of the campus community pay to print on campus?

papercuticon_2All individuals on the SUNY New Paltz campus are given a print quota at the beginning of each semester and printing fees are taken out of each user’s print quota every time the user prints.  Print quota is managed through a software program called PaperCut, which is installed on all campus lab PC’s and iMacs.  When the user sends a print job to a printer, they must log in to PaperCut, so the proper dollar amount is deducted from the his or her print quota account.  

Individuals who want to print wirelessly from a laptop or other mobile device, will need to install PaperCut on their device before they are able to print.  Once PaperCut is installed, the process will be the same as described above.

How do students purchase additional print quota if their account runs out?

Your PaperCut Print Quota account can easily be accessed online through my.newpaltz.edu; when you access your account you can check your balance and add additional print quota with your credit card, if necessary (click here to learn how).  Additional print quota “top-up” cards can also be purchased in the parking office – located in the basement of the Student Union Building – in $5 and $10 increments.

Please Note: Only purchase as much additional quota as can be used in one semester;  print quota does not roll over from semester to semester and there are no refunds for unused quota.

How much does it cost to print?

Print Quota Costs

Printing MethodCost $40 Print Quota buys...
Black and White Simplex
(single-sided)
$.10400 pages
Black and White Duplex
(double-sided)
$.05
(a side)
800 sides
Color Simplex
(single-sided)
$.5080 pages
Color Duplex
(double-sided)
$.25
(a side)
160 sides

Note: If your duplex (two-sided) printing job has an odd number of pages, the final page will still be charged at the duplex, rather than simplex (one-sided), rate.

What is the “Parent Portal” (Student Account Suite) and how can I locate it?

The State University of New York at New Paltz Student Account Suite is a 24×7 service offered to students and their families for making payments and managing their student account.

Students and staff may log in using their University ID and PIN. Parents, guardians, or employers wishing to access the system require student permission via the student’s authorized user process. If you have any questions about the system, please send e-mail to stuacct@newpaltz.edu.

Where can I learn more about campus usernames and passwords?

Please see the “Getting Connected” page for more information about the New Paltz Computer User’s ID and setting or resetting your password.

Are there any rules for network use that I should know about?

Yes!  As with all things in life there are rules that students must agree to in order to use the campus network.  See the Acceptable Use and Privacy Policy, the Network User’s Agreement, and the SUNY New Paltz DMCA Policy for more information.  Also, keep in mind that all local, state, and federal laws apply to the use of the campus network by all members of the campus community.

For students who want to bring a computer to school, what software is necessary?

We do not require that students possess any software programs (or even a computer).  Most software programs are prohibitively expensive.  Any software programs that are required for classes are installed in computer labs that are accessible to students. The open labs are running a variety of software applications on current operating systems and student will have access to additional software via Terminal Services and VDI (Virtual Desktop Infrastructure).  For students who do want to purchase software, however, check out our Hardware and Software Discount page for links to online retailers who offer educational pricing or savings.

What is Academic Computing and what do we do?

The Academic Computing department provides:

  • Hardware and software support for all academic computing environments including computer labs, instructor stations, servers, network infrastructure, etc.
  • Walk-in or phone support for software issues and virus removal through the Academic Computing Help Desk (Humanities, Room 103; 845-257-3597).
  • Instructional support to faculty and students.
  • This frequently updated website, which includes multiple FAQ pages, computer lab information, walk-throughs, informational pages, and video training.

The main office for the professional staff of Academic Computing is located in the van den Berg Learning Center Annex, Room 155.  Academic Computing is a part of Computer Services.

What services are offered by the Academic Computer Help Desk?

The Academic Computer Help Desk staff will help students learn how to install their own hardware or software; they will not, however, install either hardware or software for a student.  Additionally, they are not authorized to repair hardware, but they can help students with hard drive issues such as removing, replacing, backing-up, or restoring data.

What type of disciplinary action will SUNY New Paltz take if a student breaks the New Paltz DMCA Policy?

SUNY New Paltz has a three strike policy (for greater detail, see “New Paltz DMCA Policy”):

Strike 1 – the student will be blocked from internet use until he or she affirms that he or she has ceased file sharing; at that time the connection will be restored.

Strike 2 – Same penalty as Strike 1; additionally, the matter will be referred to Student Affairs for disciplinary action.  At that point, a range of actions can be taken depending on the circumstances and the nature of the violation – see the student handbook for more specifics.

Strike 3 – The student’s internet connection will be permanently terminated and the matter will once again be referred to Student Affairs.

Where are the computer labs and what hours are they open?

Click to see a listing of all campus computer labs or click on this map for a more detailed view.  Labs hours vary, so please check this calendar for the specific hours of the lab you wish to use.

Where can a student go to get help?

The Academic Computer Help Desk provides phone, walk-in, and e-mail support to students and is staffed seven days a week during the academic calendar year.  The Help Desk is located in Humanities (HUM) 103 and can be reached by phone at 845-257-3597 (x3597) or by e-mail at helpdesk@newpaltz.edu.

The NP Support Website is also available 24 hours a day, seven days a week for self-help via a searchable knowledge base or to submit a help request ticket.

The primary office for Academic Computing is Room 155 in the van den Berg Hall (VH) Annex; professional staff may be available by appointment.

 

Learn more about printing on campus...

How do I know how much print quota I have remaining?

When you log in to a campus workstation or if you have PaperCut installed on your personal laptop, you will see the “Printing Balance Window” load on your screen.  This window displays your current print quota in a dollar amount (see image below).  If you are on another type of computer or device and wish to find out your quota you can go to print.newpaltz.edu and log in to PaperCut to view your balance on the summary screen.

papercut_details_image

How do members of the campus community pay to print on campus?

papercuticon_2All individuals on the SUNY New Paltz campus are given a print quota at the beginning of each semester and printing fees are taken out of each user’s print quota every time the user prints.  Print quota is managed through a software program called PaperCut, which is installed on all campus lab PC’s and iMacs.  When the user sends a print job to a printer, they must log in to PaperCut, so the proper dollar amount is deducted from the his or her print quota account.  

Individuals who want to print wirelessly from a laptop or other mobile device, will need to install PaperCut on their device before they are able to print.  Once PaperCut is installed, the process will be the same as described above.

How do students purchase additional print quota if their account runs out?

Your PaperCut Print Quota account can easily be accessed online through my.newpaltz.edu; when you access your account you can check your balance and add additional print quota with your credit card, if necessary (click here to learn how).  Additional print quota “top-up” cards can also be purchased in the parking office – located in the basement of the Student Union Building – in $5 and $10 increments.

Please Note: Only purchase as much additional quota as can be used in one semester;  print quota does not roll over from semester to semester and there are no refunds for unused quota.

How much does it cost to print?

Print Quota Costs

Printing MethodCost $40 Print Quota buys...
Black and White Simplex
(single-sided)
$.10400 pages
Black and White Duplex
(double-sided)
$.05
(a side)
800 sides
Color Simplex
(single-sided)
$.5080 pages
Color Duplex
(double-sided)
$.25
(a side)
160 sides

Note: If your duplex (two-sided) printing job has an odd number of pages, the final page will still be charged at the duplex, rather than simplex (one-sided), rate.

I can’t see my PaperCut “Printing Balance Window;” what should I do?

papercut_details_imageWhen you log into a lab workstation (or your own computer if you have PaperCut installed), you should see a window showing your printing balance (see image to the right).

papercut_in_trayIf the “Printing Balance Window” is not visible (or if you have closed or minimized it) click the icon in your system tray to show it again (see image below).

What amount of print quota do I receive at the start of a semester?

Everyone begins the fall semester with a print quota of forty dollars; in addition to this, ten dollars will be added to the initial forty to cover any printer server or printer malfunctions that you might encounter – this means that the actual dollar amount you will see is fifty dollars.  Any quota that remains at the end of the fall semester will roll over into the spring semester and will be added to an additional fifty dollars for the spring (forty dollars of print quota plus ten dollars of pre-compensation dollars).

What happens if my job doesn’t print due to print server or printer malfunctions?

Ten dollars of “pre-compensatory” money is added to your base print quota of forty dollars each semester, so that you actually begin a term with a total of fifty dollars.  The “pre-compensatory” amount is intended to compensate you for the few inevitable print server or printer malfunctions that may occur periodically.  Due to this pre-compensation, we do not allow individuals to request refunds of print quota for failed print jobs.  Questions about this policy should be addressed, in person, at the Academic Computing Services office, which is located in the van den Berg Learning Center Annex, Room 155.

What types of materials am I allowed to print?

You are strongly encouraged to limit use of your print quota account to academic printing purposes (and for faculty, non-administrative purposes).  Not only does this support campus green initiatives, but it ensures that printing queues are not back-logged due to excessive non-academic printing.

Where can I find a color printer?

Color printers are available in the following locations:

  • CSB 118
  • HUM 103
  • HUM 105
  • HUM 107
  • HUM 310
  • OMB 102
  • OMB 215
  • SAB 210
  • SAB 212
  • VH 115
  • Honors Center
Why has my print job been denied?

Print jobs may be denied by the system for any of the following reasons:

  • The print job is larger than 150 pages
  • The print job is larger than 250 MB
  • The print jobs is requesting more than 5 copies
  • There are insufficient funds in your print quota account (see image below).  Learn how to purchase additional print quota.

Untitled-2

Learn more about the DMCA Policy...

Am I still responsible even though someone else shared files while I was logged on with my user ID?

Yes. You are responsible for any actions taken with the use of your user ID. For this reason it is important that you do not share your ID or password with others.

Can anyone help me identify or disable my file sharing software?

Contact the Academic Computer Help Desk by phone at (845) 257-3597 or by email at helpdesk@newpaltz.edu.  Or, you can visit the Help Desk in person (Humanities (HUM) 103).

 

Can I get caught even if I’m not downloading anymore?

Yes. If you have a file sharing program that is still active on your computer, it could still be sharing files (music/movies) while you’re online.

I don’t even have a computer, why did I get an infringement notice?

This may occur if you log on to a friend’s computer that is running a file sharing program while you are using it.

I don’t know what programs could be sharing, is there a list of possible programs?

There are too many file sharing programs to create a comprehensive list , but here are a few of the most common programs:

NamePlatform
AcquisitionMac OS X
ApollonUnix-like/KDE
BearFlixMicrosoft Windows
BearShare (Before Version 6)Microsoft Windows
CabosJava
FrostWireJava
giFTCross-platform
Gnucleus/GnucDNAMicrosoft Windows
Gtk-gnutellaUnix-like, Mac OS X
iMeshMicrosoft Windows
KCeasyMicrosoft Windows
Kiwi AlphaMicrosoft Windows
LimeWireJava
MorpheusMicrosoft Windows
MP3 RocketJava
PhexJava
PoisonedMac OS X
ShareazaMicrosoft Windows
SymellaSymbian OS
XFactorMac OS X
If I legally own the music on my computer, can I still be guilty of copyright infringement?

Yes. It is illegal to share copyrighted material with others even if you have a legal copy.

What do I need to do to prevent an infringement from happening (or happening again)?

The sharing of all copyrighted material (music, movies, software, books and other intellectual property) is illegal, therefore it is important to disable any file sharing programs that may be sharing copyrighted material or remove such programs if sharing cannot be disabled.

What type of disciplinary action will SUNY New Paltz take if a student breaks the New Paltz DMCA Policy?

SUNY New Paltz has a three strike policy (for greater detail, see “New Paltz DMCA Policy”):

Strike 1 – the student will be blocked from internet use until he or she affirms that he or she has ceased file sharing; at that time the connection will be restored.

Strike 2 – Same penalty as Strike 1; additionally, the matter will be referred to Student Affairs for disciplinary action.  At that point, a range of actions can be taken depending on the circumstances and the nature of the violation – see the student handbook for more specifics.

Strike 3 – The student’s internet connection will be permanently terminated and the matter will once again be referred to Student Affairs.

What type of legal action will be taken against me in terms of the copyright holder?

Federal copyright law (Digital Millennium Copyright Act – DMCA) mandates that Internet Providers act on all copyright infringements reported to them.  The steps listed above are the limits of our enforcement.  The copyright holder, regardless of the college’s actions, may at any time seek damages from the infringer at their own discretion.  To date, no SUNY New Paltz student has had legal action brought against them by a copyright holder.

Will the strikes go away after each semester or school year?

No. Each strike remains until you are no longer a student at SUNY New Paltz.

Will turning off Windows “Shared Documents” prevent sharing over the Internet?

No! Disabling Windows sharing only affects local sharing on the campus network. Other programs (see partial list) can still share files over the Internet.

Linux: Install a Wireless Printer Now...

Linux: Installing a Wireless Printer

good_to_know_message_41.  In system settings, double-click on “Printers;” then click “Add.”

AddPrinter_sized

2.  Find the printer you would like to use from one of the two drop-down menus below; highlight and copy the “Printer Link” for the desired printer (ex. http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550).  During this step, please note the printer make and model.

  • Academic Building Printing Options

    Select an Academic Building printer…
    Description / LocationPrinter Link (highlight and copy)
    CSB 118 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/CSB118-CLJ-5550
    CSB 118 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/CSB118-LJ-9050
    CSB 145 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB145-LJ-602
    CSB 21 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB21-LJ-4350
    CSB 24 (HP LJ 603)http://print.newpaltz.edu:631/printers/CSB24-LJ-603
    CSB 29 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB29-LJ-4350
    CSB 312 (HP LJ 4200)http://print.newpaltz.edu:631/printers/CSB312-LJ-4200
    CSB 321 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB321-LJ-602
    CT 126 (HP LJ M602)http://print.newpaltz.edu:631/printers/CT126-LJ-602
    FAB 303 (HP LJ 4350)http://print.newpaltz.edu:631/printers/FAB303-LJ-4350
    HDH Computer Lab (HP LJ9050)http://print.newpaltz.edu:631/printers/HDH-LJ-9050
    Honors (HP CLJ M551)http://print.newpaltz.edu:631/printers/HONORS-CLJ-M551
    HUM 103 / Student Help Desk (HP LJ M603; B&W)http://print.newpaltz.edu:631/printers/HUM103-LJ-M603
    HUM 103 / Student Help Desk (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/HUM103-CLJ-5550
    HUM 105B (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM105B-LJ-9050
    HUM 107 (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM107-LJ-9050
    HUM 1B (HP LJ 4000)http://print.newpaltz.edu:631/printers/HUM1B-LJ-4000
    HUM 24 (HP LJ 4250)http://print.newpaltz.edu:631/printers/HUM24-LJ-4250
    HUM 301 (HP LJ M602)http://print.newpaltz.edu:631/printers/HUM301-LJ-602
    HUM 307 (HP LJ 4350)http://print.newpaltz.edu:631/printers/HUM307-LJ-4350
    HUM 310 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/HUM310-CLJ-5550
    HUM 4 (HP LJ 4200)http://print.newpaltz.edu:631/printers/HUM4-LJ-4200
    LC 110 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC110-LJ-4515
    LC 112 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC112-LJ-4515
    LC Lobby (HP LJ9050)http://print.newpaltz.edu:631/printers/LCLOBBY-LJ-9050
    Library: Printer 1 by Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ1-M806
    Library: Printer 2 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ2-M806
    Library: Printer 3 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ3-M806
    Library: Late Night Printer | STL-M05http://print.newpaltz.edu:631/printers/LIBLNR-LJ-M605
    OMB 131 (HP LJ4515)http://print.newpaltz.edu:631/printers/OMB131-LJ-4515
    OMB 215 (HP LJ4350)http://print.newpaltz.edu:631/printers/OMB215-LJ-4350
    OMB 215 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/OMB215-CLJ-5550
    OMB B102 (HP CLJ 500)http://print.newpaltz.edu:631/printers/OMBB102-CLJ-500
    OMB B102 (HP LJ 4350)http://print.newpaltz.edu:631/printers/OMBB102-LJ-4350
    OMB B106 (HP LJ 4250)http://print.newpaltz.edu:631/printers/OMBB106-LJ-4250
    REH 107 (HP LJ 4350)http://print.newpaltz.edu:631/printers/REH107-LJ-4350
    SAB 116 (HP LJ 4200)http://print.newpaltz.edu:631/printers/SAB116-LJ-4200
    SAB 210 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550
    SAB 210 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/SAB210-LJ-9050
    SAB 212 (HP CLJ 5550)http://print.newpaltz.edu:631/printers/SAB212-CLJ-5550
    SAB 212 (HP LJ M602)http://print.newpaltz.edu:631/printers/SAB212-LJ-602
    SH 158 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH158-LJ-M606
    SH 259 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH259-LJ-M606
    SH 271 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH271-LJ-M606
    South Classroom BuildingPrinter Coming Soon
    STL 18 (HP LJ 4015)http://print.newpaltz.edu:631/printers/STL18-LJ-4015
    SUB Atrium Lower Level (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB-LJ-9050
    SUB 100 Commuter Lounge (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB100CL-LJ-9050
    SUB 316 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB316-LJ-4014
    SUB 326 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB326-LJ-4014
    College Terrace Study Room (HP LJ4515)http://print.newpaltz.edu:631/printers/TERRACELIB-LJ-4515
    VH 113 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH113-LJ-4515
    VH Room 115 (HP LJ4515)http://print.newpaltz.edu:631/printers/VH115-LJ-4515
    VH 221 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH221-LJ-4515
  • Residence Hall Printing Options

    Select a Residence Hall printer…
    Description / LocationPrinter Link (Highlight and Copy)
    Bevier Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BEV-LJ-602
    Bliss Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BLI-LJ-602
    Bouton Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BOU-LJ-602
    Capen Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CAP-LJ-602
    College Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CH-LJ-602
    Crispell Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CRI-LJ-602
    Deyo Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DEY-LJ-602
    DuBois Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DUB-LJ-602
    Esopus Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/ESO-LJ-602
    Gage Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/GAG-LJ-602
    LeFevre Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEF-LJ-602
    Lenape Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEN-LJ-602
    Ridgeview Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/RVH-LJ-602
    Scudder Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SCU-LJ-602
    Shango Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SHA-LJ-602

3.  Paste the printer address in “Enter Device URI;” then click “Forward.”

PasteURI_combined_2

4.  Search for the “Make” and “Model” of the printer you noted before (all printers are HP unless otherwise noted) and then select the “Driver;” finally, click “Forward.”

make_model_combined_2

5.  Select any applicable options; then click “Forward.”

DriverOptions-sized

6.  When the correct printer and driver has been selected, click “Apply.”

PrinterInformation_sized

7.  You are now ready to print!

Microsoft Windows: Install a Wireless Printer Now...

Windows: Installing a Wireless Printer

good_to_know_message_4

1.  Find the printer you would like to use from one of the two drop-down menus below.  Highlight and copy the “Printer Link” for the desired printer. (ex. http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550)

Academic Building Printing Options

Select an Academic Building printer…
Description / LocationPrinter Link (highlight and copy)
CSB 118 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/CSB118-CLJ-5550
CSB 118 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/CSB118-LJ-9050
CSB 145 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB145-LJ-602
CSB 21 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB21-LJ-4350
CSB 24 (HP LJ 603)http://print.newpaltz.edu:631/printers/CSB24-LJ-603
CSB 29 (HP LJ 4350)http://print.newpaltz.edu:631/printers/CSB29-LJ-4350
CSB 312 (HP LJ 4200)http://print.newpaltz.edu:631/printers/CSB312-LJ-4200
CSB 321 (HP LJ M602)http://print.newpaltz.edu:631/printers/CSB321-LJ-602
CT 126 (HP LJ M602)http://print.newpaltz.edu:631/printers/CT126-LJ-602
FAB 303 (HP LJ 4350)http://print.newpaltz.edu:631/printers/FAB303-LJ-4350
HDH Computer Lab (HP LJ9050)http://print.newpaltz.edu:631/printers/HDH-LJ-9050
Honors (HP CLJ M551)http://print.newpaltz.edu:631/printers/HONORS-CLJ-M551
HUM 103 / Student Help Desk (HP LJ M603; B&W)http://print.newpaltz.edu:631/printers/HUM103-LJ-M603
HUM 103 / Student Help Desk (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/HUM103-CLJ-5550
HUM 105B (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM105B-LJ-9050
HUM 107 (HP LJ 9050)http://print.newpaltz.edu:631/printers/HUM107-LJ-9050
HUM 1B (HP LJ 4000)http://print.newpaltz.edu:631/printers/HUM1B-LJ-4000
HUM 24 (HP LJ 4250)http://print.newpaltz.edu:631/printers/HUM24-LJ-4250
HUM 301 (HP LJ M602)http://print.newpaltz.edu:631/printers/HUM301-LJ-602
HUM 307 (HP LJ 4350)http://print.newpaltz.edu:631/printers/HUM307-LJ-4350
HUM 310 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/HUM310-CLJ-5550
HUM 4 (HP LJ 4200)http://print.newpaltz.edu:631/printers/HUM4-LJ-4200
LC 110 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC110-LJ-4515
LC 112 (HP LJ 4515)http://print.newpaltz.edu:631/printers/LC112-LJ-4515
LC Lobby (HP LJ9050)http://print.newpaltz.edu:631/printers/LCLOBBY-LJ-9050
Library: Printer 1 by Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ1-M806
Library: Printer 2 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ2-M806
Library: Printer 3 by the Front Deskhttp://print.newpaltz.edu:631/printers/Library-LJ3-M806
Library: Late Night Printer | STL-M05http://print.newpaltz.edu:631/printers/LIBLNR-LJ-M605
OMB 131 (HP LJ4515)http://print.newpaltz.edu:631/printers/OMB131-LJ-4515
OMB 215 (HP LJ4350)http://print.newpaltz.edu:631/printers/OMB215-LJ-4350
OMB 215 (HP CLJ 5550; Color)http://print.newpaltz.edu:631/printers/OMB215-CLJ-5550
OMB B102 (HP CLJ 500)http://print.newpaltz.edu:631/printers/OMBB102-CLJ-500
OMB B102 (HP LJ 4350)http://print.newpaltz.edu:631/printers/OMBB102-LJ-4350
OMB B106 (HP LJ 4250)http://print.newpaltz.edu:631/printers/OMBB106-LJ-4250
REH 107 (HP LJ 4350)http://print.newpaltz.edu:631/printers/REH107-LJ-4350
SAB 116 (HP LJ 4200)http://print.newpaltz.edu:631/printers/SAB116-LJ-4200
SAB 210 (HP CLJ5550; Color)http://print.newpaltz.edu:631/printers/SAB210-CLJ-5550
SAB 210 (HP LJ9050; B&W)http://print.newpaltz.edu:631/printers/SAB210-LJ-9050
SAB 212 (HP CLJ 5550)http://print.newpaltz.edu:631/printers/SAB212-CLJ-5550
SAB 212 (HP LJ M602)http://print.newpaltz.edu:631/printers/SAB212-LJ-602
SH 158 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH158-LJ-M606
SH 259 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH259-LJ-M606
SH 271 (HP LJ M606)http://print.newpaltz.edu:631/printers/SH271-LJ-M606
South Classroom BuildingPrinter Coming Soon
STL 18 (HP LJ 4015)http://print.newpaltz.edu:631/printers/STL18-LJ-4015
SUB Atrium Lower Level (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB-LJ-9050
SUB 100 Commuter Lounge (HP LJ9050)http://print.newpaltz.edu:631/printers/SUB100CL-LJ-9050
SUB 316 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB316-LJ-4014
SUB 326 (HP LJ 4014)http://print.newpaltz.edu:631/printers/SUB326-LJ-4014
College Terrace Study Room (HP LJ4515)http://print.newpaltz.edu:631/printers/TERRACELIB-LJ-4515
VH 113 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH113-LJ-4515
VH Room 115 (HP LJ4515)http://print.newpaltz.edu:631/printers/VH115-LJ-4515
VH 221 (HP LJ 4515)http://print.newpaltz.edu:631/printers/VH221-LJ-4515

Residence Hall Printing Options

Select a Residence Hall printer…
Description / LocationPrinter Link (Highlight and Copy)
Bevier Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BEV-LJ-602
Bliss Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BLI-LJ-602
Bouton Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BOU-LJ-602
Capen Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CAP-LJ-602
College Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CH-LJ-602
Crispell Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CRI-LJ-602
Deyo Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DEY-LJ-602
DuBois Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DUB-LJ-602
Esopus Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/ESO-LJ-602
Gage Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/GAG-LJ-602
LeFevre Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEF-LJ-602
Lenape Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEN-LJ-602
Ridgeview Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/RVH-LJ-602
Scudder Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SCU-LJ-602
Shango Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SHA-LJ-602

2.  Open the Windows “Start Menu” and click on “Devices and Printers.”

HP_universal_open_devices_7_redo

 3.  Click on “Add a Printer.”

ms_add_new

4.  Click on “Add a Network, Wireless, or Bluetooth Printer.”

select_network_printer

5.  Your computer will begin searching for printers; click “Stop” and then click on “The printer that I want isn’t listed.”

stop_selection

6.  In the “Add Printer” dialog box, paste the printer link you copied in Step 1; then, click “Next.”

enter_printer_link_2

7.  From the “Add Printer Wizard” dialog box, select HP as the manufacturer (unless otherwise noted).  Then, if you installed the HP Universal PostScript Driver, select that from the list of printers (“HP Universal Printing PS;” it should be at the end of the list); if you did not install the Universal Driver, you will need to check the series number of the printer you selected and find the printer model that most closely matches that number.  When you have made both selections, click “Ok.”

select_driver

8.  When the printer has been successfully installed, you will receive a success message; click “Finish” to exit the installation area.

installation_complete

9.  Now you can print your document as you normally would; make sure to select the printer that you just installed!

New Student FAQs

Do you have a policy about up-to-date virus protection?

Yes, you must have it and it MUST have current virus definitions.  If you prevent others from connecting, you will lose your own connection. Click the link to download Symantec Anti-virus for FREE!

Does New Paltz have wireless internet access?

Yes, wireless access is available across the New Paltz campus; our wireless network is 802.11b and can be accessed using most wireless cards.

For students who want to bring a computer to school, what software is necessary?

We do not require that students possess any software programs (or even a computer).  Most software programs are prohibitively expensive.  Any software programs that are required for classes are installed in computer labs that are accessible to students. The open labs are running a variety of software applications on current operating systems and student will have access to additional software via Terminal Services and VDI (Virtual Desktop Infrastructure).  For students who do want to purchase software, however, check out our Hardware and Software Discount page for links to online retailers who offer educational pricing or savings.

I want a wired connection in my room. Do I need any special equipment?

Yes, you must have an ethernet card installed; if your computer does not already have an ethernet card, you can buy one online for about $10 – $30.  If your computer does not support an onboard ethernet port, you may be able to purchase an adapter that will allow you to utilize the wired network connection.  Additionally, you must also have an ethernet cable; if you do not have an ethernet cable, you can borrow one from the Academic Computer Help Desk.  Click here to learn more about borrowing equipment from the help desk.

I want to bring a computer to school; what do you recommend as the minimum system requirement?

Check out our minimum system requirements page.  FYI: Be sure to bring the ORIGINAL CD for your Windows (or other) operating system (OS) with you to school, just in case re-installation is needed at any point during the semester – we do not loan any of our original software CDs to students.

What is ResNet?

ResNet is the project that provides ethernet connectivity to the residence halls; an appropriate ethernet card must be installed in your computer in order to connect to ResNet.

What services are offered by the Academic Computer Help Desk?

The Academic Computer Help Desk staff will help students learn how to install their own hardware or software; they will not, however, install either hardware or software for a student.  Additionally, they are not authorized to repair hardware, but they can help students with hard drive issues such as removing, replacing, backing-up, or restoring data.

What’s a firewall and how will it affect me?

The firewall helps protect networked computers from intentional and unauthorized access.  A firewall sits at the junction point or gateway between two networks – in our case between ResNet and the Internet – and examines all traffic routed between the two networks to see if it meets certain criteria.  If these criteria are not met, data traffic will be stopped thereby providing our system with an added level of security; please note, however, this may prohibit some types of internet use (click on the link above for additional information).

Where are the computer labs and what hours are they open?

Click to see a listing of all campus computer labs or click on this map for a more detailed view.  Labs hours vary, so please check this calendar for the specific hours of the lab you wish to use.

Where can a student go to get help?

The Academic Computer Help Desk provides phone, walk-in, and e-mail support to students and is staffed seven days a week during the academic calendar year.  The Help Desk is located in Humanities (HUM) 103 and can be reached by phone at 845-257-3597 (x3597) or by e-mail at helpdesk@newpaltz.edu.

The NP Support Website is also available 24 hours a day, seven days a week for self-help via a searchable knowledge base or to submit a help request ticket.

The primary office for Academic Computing is Room 155 in the van den Berg Hall (VH) Annex; professional staff may be available by appointment.

 

online learning

Are you self-directed and motivated?

Most of online learning happens on your schedule. You’ll need to be self-directed and motivated to complete activities on schedule and initiate the communication required to be successful. You’ll be responsible for creating the structure to finish each course.

Are your technical skills adequate?

Along with having access to a computer and not being overwhelmed by typing, online learners should be comfortable with internet browsing and searching; email; sending and reading attachments that are posted in the Blackboard course sites; word processing; and sometimes downloading and installing software plug-ins (a normally simple, but sometimes intimidating task).

Do you have strong reading skills?

Reading can play a large part in any class, but strong reading skills are especially critical in an online course.  The ability to read and comprehend subject matter without it being a chore is essential to your success in an online class.

Do you have the discipline (and time!) to study regularly?

In an online class, just as in a traditional class, you’ll need to set aside adequate time for study.  However, unlike face-to-face classes – which often meet only once or twice a week – some online courses require that you log in to the online classroom frequently throughout the week in order to complete assignments or communicate with classmates and instructors.  Also, while online classes can help make your schedule more flexible, you should plan on spending *at least* as much time working on assignments and studying, as you would in a traditional course; further, in many instances you’ll be setting your own pace, so careful planning of assignments and the creation of achievable goals are critical elements in being a successful online student.

Does written communication come easily for you?

In most cases writing is the primary method of communication in online classes, so participants in an online class should be at ease with writing in order to express thoughts, share ideas, and ask questions.

Will you ask questions when you need to?

If you typically don’t hesitate to seek help when you need it, you’ll do fine in an online course.  Letting your instructor and classmates know when you need help is essential in an online environment; in a virtual environment others will not be able to see looks of doubt or confusion to tell when things aren’t going well.  It is up to you to communicate these feelings to others in the class who can help you get back on track.

PaperCut Release App Icon

Create a PaperCut Release Shortcut

In lieu of following steps 6 and 7 in the print release instructions above, you can follow these one-time instructions to create a PaperCut Release Icon for your iOS device that will bring you directly to the PaperCut Release login page.  

1.  Click here to go to the PaperCut Release Login Page; then log in with your New Paltz username and password.

2.  When you are logged in, click on the “Share” button and select “Add to Home Screen”

release_app_sized_23.  Click “Add” to confirm.

release_app_sized_14.  Your PaperCut Release Shortcut will be added as an icon to your desktop. 

release_app_sized_3

Register Your Device for the "NP Hawks DevNet" Wireless Network...

Follow these steps to register your game console:

(Note: Click on any image to enlarge)

1.  Go to support.newpaltz.edu.

2.  Log in with your NPCUID (New Paltz username and password).

games_login

3.  Click on “Submit a Ticket.”

games_submitbutton

4.  Select “Game/Media Console Registration” from the list of departments; then click “Next.”

games_selectdepartment5.  Finally, enter all required information on the “details” page; then click “Submit” at the bottom of the page.

games_enterdetails

 6.  Your request will be processed.

Residence Hall Printing Options

Select a Residence Hall printer…
Description / LocationPrinter Link (Highlight and Copy)
Bevier Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BEV-LJ-602
Bliss Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BLI-LJ-602
Bouton Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/BOU-LJ-602
Capen Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CAP-LJ-602
College Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CH-LJ-602
Crispell Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/CRI-LJ-602
Deyo Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DEY-LJ-602
DuBois Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/DUB-LJ-602
Esopus Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/ESO-LJ-602
Gage Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/GAG-LJ-602
LeFevre Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEF-LJ-602
Lenape Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/LEN-LJ-602
Ridgeview Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/RVH-LJ-602
Scudder Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SCU-LJ-602
Shango Hall Computer Lab (HP M602)http://print.newpaltz.edu:631/printers/SHA-LJ-602

ResNet FAQs

Are there any rules for network use that I should know about?

Yes!  As with all things in life there are rules that students must agree to in order to use the campus network.  See the Acceptable Use and Privacy Policy, the Network User’s Agreement, and the SUNY New Paltz DMCA Policy for more information.  Also, keep in mind that all local, state, and federal laws apply to the use of the campus network by all members of the campus community.

Can I get an ethernet cable or ethernet network adapter from the college?

Ethernet cables are available for loan from the Academic Computer Help Desk in Humanities (HUM) 103.  You may keep any loaned cables as long as you are living in a residence hall; if you move off-campus, leave the university, or graduate, you must return all cables or you will be billed for their full value.

 

Do I have to apply for ResNet?

No. ResNet is a standard service provided in all dorm rooms. When you connect to the network for the first time, you will be asked to sign into ResNet via a web page. Windows users will have to download and install a program called Clean Access Agent, which they will use to sign into ResNet.

How does ResNet work?

Using the Ethernet Network Adapter in your computer or device, you will be able to connect to the Ethernet based LAN (Local Area Network) that forms the basis of the ResNet service. Once your computer is physically connected, configured, and signed into ResNet you will have “always on” Internet access similar to that found with home DSL or Cable Internet service.

If I’m in a three or four person room, can my roommates and I all have a wired connection?

Yes. When there are more than two people in the same room who want to use a wired connection, you must contact the Academic Computer Help Desk to request a mini-switch for the room.  The mini-switch may be retained (on loan), as long as there are at least three people in the room.

My question is not on this list! Now what?

If you have not already checked, you can find more information about ResNet in the rest of the ResNet section of this site.  If you have further questions or problems you can either email the Academic Computer Help Desk at helpdesk@newpaltz.edu or call them at (845) 257-3597 (x3597). The Academic Computer Help Desk is located in Humanities (HUM) 103 and can be visited in person.  You may also report a problem using our Help Desk ticketing system.  http://www.newpaltz.edu/helpdesk/report.html

 

What is ResNet?

ResNet is the project that provides ethernet connectivity to the residence halls; an appropriate ethernet card must be installed in your computer in order to connect to ResNet.

What is the minimum system requirement to use ResNet?

If your computer is less then 3 years old you most likely have everything you need to access ResNet. If your computer is more then a few years old or if you would like a more detailed list of specifications, please check the System Requirements and Recommendations page.

Which residence halls are wired for ResNet?

All Residence Halls have ResNet.

Will I be billed for my ResNet connection?

ResNet is a standard feature in every dorm room and the cost of ResNet is covered as part of the room rent charge on your statement from Student Accounts.  If you live in a residence hall, just plug in your computer, configure your settings (if needed) and start working!

Select a printer...

Academic Building Printer Options
Printer NameDescription / Location
CSB118-LJ1-9050WRHP LJ9050 in CSB Room118
HDH-LJ-9050WRHP LJ9050 in HDH Computer Lab
HUM103-CLJ-5550WRHP CLJ5550 in Hum103/Student Help Desk
LCLOBBY-LJ-9050WRHP LJ9050 in Lecture Center North Lobby
LIBRARY-LJ1-9050WRHP LJ9050 in Library near Reference Desk
OMB131-LJ-4515WRHP LJ4515 in OM Room 131
OMB215-LJ-4350WRHP LJ4350 in OM Room 215
REH105-LJ-4350WRHP LJ4350 in REH Room 105
SAB210-CLJ-5550WRHP CLJ5550 in SAB Room 210
SAB210-LJ-9050WRHP LJ9050 in SAB Room 210
Printer Coming SoonSouth Classroom Building
SUB-LJ-9050WRHP LJ9050 in SUB Atrium Lower Level
TERRACELIB-LJ-4515WRHP LJ4515 in College Terrace
VH115-LJ-4515WRHP LJ4515 in VH Room 115

Select a printer....

Residence Hall Printer Options
Printer NameDescription / Location
BEV-LJ-602WRHP M602 in Bevier Hall RA Office
BLI-LJ-602WRHP M602 in Bliss Hall RA Office
BOU-LJ-602WRHP M602 in Bouton Hall RA Office
CAP-LJ-602WRHP M602 in Capen Hall RA Office
CH-LJ-602WRHP M602 in College Hall RA Office
CRI-LJ-602WRHP M602 in Crispell Hall RA Office
DEY-LJ-602WRHP M602 in Deyo Hall RA Office
DUB-LJ-602WRHP M602 in DuBois Hall RA Office
ESO-LJ-602WRHP M602 in Esopus Hall RA Office
GAGE-LJ-602WRHP M602 in Gage Hall RA Office
LEF-LJ-602WRHP M602 in LeFevre Hall RA Office
LEN-LJ-602WRHP M602 in Lenape Hall RA Office
SCU-LJ-602WRHP M602 in Scudder Hall RA Office
SHA-LJ-602WRHP M602 in Shango Hall RA Office

Webpage FAQs

What will my web address be?

Your web address, or URL, will be http://www.newpaltz.edu/ followed by your New Paltz Computer User ID.  All together, it would look like this:

http://www.newpaltz.edu/~yourNPCUID

Where do I go for help with my webpage?

If you need assistance logging in to your site or are having other access issues, please contact the Academic Computing Help Desk (x3597 or helpdesk@newpaltz.edu).  The campus does not provide any support for website design, coding, or other aspects of building the site.

Keep in mind that only webpages that are compliant with New Paltz Web Guidelines will be hosted on the SUNY New Paltz website; check out the Web Guidelines page run by the Office of Communication and Marketing for more about what is acceptable for New Paltz hosted sites.

Why do I get this message: “Forbidden: You don’t have permission to access “…(whatever)…” on this server”?

If you see this message, then you need to open up WinSCP and change the permissions (rights) on your files. Do the following for each file in your web directory:

winSCP_image

  1. Click on the file once and hit the F9 key on your keyboard.
  2. You will then see the following window (see image, right):
  3. In the box called “Octal”, type in 755 and then click OK.
  4. Try your page again. If you still get permissions errors, reload the page using the “reload” button in your browser. If you still have problems, make sure that each file in your web directory is set to 755.

 

Windows Printer Installation

Windows Printer Installation
  1. Select a printer from the table below and the correct drivers will be installed on your computer.
    • If Novell’s iPrint client is not installed you will be prompted at this time to download and install that program.
    • When the iPrint installation is complete, restart your browser.
    • Then, re-select the desired printer to finish installing all necessary drivers.
  1. Print job.
  2. Enter your NPCUID and Password to confirm PaperCut authentication.
  3. Release job from queue at http://acsprint.newpaltz.edu:9191.
  4. Collect job from printer.
Multi-Slide Printing