Click on one of the links below to find instructions for connecting to the NP Hawks WPA wireless network with your specific type of device. This is a one-time process that will store your New Paltz username and password so your device can automatically connect to the NP Hawks WPA network whenever it is within range. Don’t know your username (NPCUID) or password? Check out the Getting Connected section for helpful hints…
|Windows 8 and 10 Devices||(Laptops, Desktops, Tablets)|
|Windows 7 Devices||(Laptops, Desktops, Tablets)|
|Apple OSX Devices||(Laptops and Desktops)|
|Apple iOS Devices||(Smartphones and Tablets)|
|Android Devices||(Phones, Tablets, Kindle Fire, Nook Tablets)|
Wireless (WiFi) coverage is available in all buildings on campus and can be used by students, faculty, staff, and authorized guests with laptops, smartphones, and other WiFi enabled devices.
Printing from wireless devices is available provided the wireless device supports the technology. Information about printing wirelessly from various types of devices (Windows, iOS, OSX, and Android) can be found in the “Printing Information” section of the main menu.
When buying a new device, it’s important to make sure the device you choose supports newer wireless standards such as 802.11ac – a device with this wireless standard will give you a far better experience when sharing a busy campus wireless network because it will give you access to additional wireless capacities not available to devices lacking this standard (while devices lacking 802.11ac will work, users with these types of devices will often get experience slower speeds than users using 802.11ac devices).
- Residence Halls: the Service Desk now has a formal support process to help identify and fix wireless coverage gaps in the residence halls. If you feel your room has inadequate wireless coverage, open a support ticket (login required) with the Service Desk and we will visit and test the space where the issue is occurring. If we do find a coverage gap, we will address the issue with either an adjustment to our wireless infrastructure or by loaning the inhabitants of specific rooms a temporary Wireless Access Point.
- All Other Support Issues: please contact the Service Desk by submitting a ticket at support.newpaltz.edu or by calling 845-257-HELP (4357).