Resources for Help

Blackboard is the Learning / Course Management System at SUNY New Paltz

If you do not know your password or you are having technical issues with Blackboard, please contact Linda Smith: smithl@newpaltz.edu

Blackboard is a secure, password protected environment for Online, Blended and Face-2-Face courses. Some majors and some organizations have sites on Blackboard. Use your Banner / NPCUID and password to access Blackboard.

Change or reset your Banner / NPCUID password at my.newpaltz.edu

Have a Hawkmail or Gmail account?

Sync with the cloud! Download and Install Google Drive. Click the link below.

GOOGLE Drive: Click to Download / Install

FAQ PDF for using Google Drive

NOTE: When logging in to Google Drive with your campus account be sure to enter the complete address, even if you do not intend to use hawkmail for your email. If you have a large number of files or a LARGE file consider going to http://drive.google.com to right click and download a file. (Alternately, use Blackboard.)

Faculty use email capabilities of Blackboard to contact students on the student campus email account. Faculty, point your browser to https://zmail.newpaltz.edu. Students, point your browser to http://hawkmail.newpaltz.edu. See directions for using Zimbra and / or Hawkmail.

When calling / emailing about an issue with your course you must provide your first and last name as well as course and section number of a class you are taking. We do NOT want to know your social security number!

NOTE: The preferred Windows browser is Firefox

Safari is certified to work in a MAC / Blackboard environment. Chrome works well, too.

Collaborate / Elluminate Live! Web Conferencing is used in some courses. It requires Java. See links in FAQs for Students (linked below.)

Blackboard is mobile device friendly! See which features work with the Blackboard Mobile App. Download the Blackboard mobile app from the app store for your device.

To access Blackboard, point your browser to https://blackboard.newpaltz.edu.