Resources for Help

The Academic Computing main office with professional staff is
located in Wooster Science Building, Room 1F.

Blackboard

Blackboard is the Course Management System used at SUNY New Paltz.  It provides a secure, password protected environment for Online, Blended and Face-2-Face courses.  Some majors and some organizations have sites on Blackboard. Use your NPCUID and password to access Blackboard. To change your password, login to my.newpaltz.edu  If you do not know your password, please contact smithl@newpaltz.edu or any staff member in the Academic Computing office, WSB1F.

When calling / emailing about an issue with your course or with your password, you must provide your first and last name as well as course and section number of a class you are taking. We do NOT want to know your social security number!

Blackboard requires the use of a java-enabled browser such as FireFox 3.0 or newer or Internet Explorer7.0 or newer for Windows; Safari 3.0 or newer for a  MAC.  Other java-enabled browsers may work, but are not Blackboard tested for reliability.

See the online PDF for a complete guide to Blackboard compatible Browsers.

NOTE:  The preferred Windows browser is Firefox 3.0 or newer and is the ONLY browser certified by Blackboard to work in a Windows / Blackboard environment.

Safari 4.0 is certified to work in a MAC / Blackboard environment.

We do NOT recommend using Internet Explorer with Blackboard.

To access Blackboard, point your browser to https://blackboard.newpaltz.edu.

FAQs / References


Blackboard logo with '@NP' added
Microsoft Office Logo

If new to Office 2007, click to see comparison between Office 2003 and Office 2007.

ResNet FAQ
General FAQ
Internet Glossary
Tutorials – Learn how to use campus software by watching our instructional videos.

Help Desks

Student Help Desk – Help for students with ResNet, connectivity, or lab issues

Faculty/Staff Help Desk – Admin LAN and office PC Support for Faculty and Staff

Blackboard Support

Instructional Technology Coordinator